FAQ
All items available online are in stock and ready to ship, unless stated otherwise. Your order will be dispatched within 2 business days and usually take 1-5 business days to reach anywhere, worldwide through AusPost Express or DHL Express services.
If an item is on pre-order, the estimated dispatch date will be noted within the product description.
Please visit our size guide for international conversions and body measurements for each size. Each product page has a size guide available next to the size selector, where you can find detailed measurements for each product, such as the lengths.
If you require any more assistance don’t hesitate to reach out via chat or email.
Yes! As long as the fabric is available, we can have any of our pieces made to order in any size. You can find more information and enquire about this service here.
All full-priced orders, except underwear and hair accessories, are eligible to be returned for an exchange or store credit within 14 days of delivery. We understand that every body is a little different and not everything will fit the same and are always happy to work with you on customisations if the item you ordered doesn’t fit as envisioned.
All items purchased on sale or during a promotional period are final sale and cannot be returned.
Generally speaking, avoid fabric softeners, the dryer and make the most of spot cleaning. Most pieces can be hand washed below 40°C with a gentle detergent. As with any delicate item, our pieces best retain their fit and shape through air drying.
Although our products are of high quality, like anything, the better you treat your clothing, the longer it will last. Read our more detailed care guide here.